Refund & cancellation

Last updated: 1 October 2026.

Purchases made on Google Play

If you bought Solo, Pro or the Solo-to-Pro upgrade through Google Play, your purchase follows Google Play's own refund policy, including the 48-hour self-service refund window inside the Play Store app. We also process eligible refund requests from Play's order management on our end when Google asks us to.

Purchases made directly (UPI/card, outside Play)

If you paid directly on our website rather than through Play, the following applies:

• Request within 7 days of payment, and only if the paid content was not substantially used (for example, you haven't completed a meaningful number of questions or mock tests in the unlocked content).
• Duplicate or failed-but-debited payments are refunded in full, regardless of usage — this covers cases where money left your account but the purchase didn't register, or you were charged twice for the same product.
• Approved refunds are processed to your original payment method within 5–7 working days.

How to request a refund

Email [email protected] from the email address you used to purchase, with:

1. Your order ID or payment reference (from the payment confirmation or your bank/UPI app statement).
2. The product you bought (Solo, Pro, or the upgrade) and the date of purchase.
3. The reason for the refund request.

We'll confirm receipt within 2 working days and let you know the outcome after checking eligibility.